Contact
Who’s behind the app and where to reach me.
The quickest way to reach me is by email at cheflex@email.cz. Everyday questions about using the app are answered on the support page.
Operator
| Name / company | Martin Papoušek, sole trader |
|---|---|
| Registered address | Bezručova 4201, 430 03 Chomutov, Czechia |
| Business ID (IČO) | 05006864 |
| Registration | Trade Licensing Register — Živnostenský rejstřík, Městský úřad Kadaň |
| cheflex@email.cz |
The App Store and Google Play also publish the operator’s details with the app — the EU Digital Services Act (DSA) requires them to.
What to write about
- Something isn’t working — have a look at support first, the common questions are there.
- A bug in the app — send the version number from Menu → Data → Version.
- A mistake in a recipe or in the numbers — easiest via Menu → Feedback → Something wrong in a recipe; if you tick Attach household settings, the data version goes along too. Tell me which recipe. I fix recipes and release them again.
- A mistake in the translation — Menu → Feedback → Translation mistake. Say where it was and how it should read; the app language is added to your message automatically.
- Data protection — see the privacy policy; send requests by email.
When I reply
Cheflex isn’t run by a company with a contact centre, but by one person — me — in my spare time. You’ll usually hear back within a few working days. When a question is useful to everyone else too, it goes into the common questions.